FAQ’s & other things you may need to know

Can I talk with you about questions I have? 

Absolutely! Let me first say, sometimes I am not the easiest person to get a hold of by phone. Many times I am simply not able to answer exactly when you call. But don’t let that keep you from leaving me a short message. All you really need to do is provide the basic premise of your call, your name, and if there is a best time to call you back. That’s all, and I will call you back as soon as I can. My personal phone number may be found on the contact page.

How long does it take to receive my art after I order?

Depending on the style of art you order times will vary.

  • Prints on paper. Approximately 3 weeks from time of order regardless of size.
  • Canvas gallery wrap and framed canvas gallery wrap prints: Approximately 3 weeks from time of order regardless of size.
  • Plaque Gallery Box (ready to hang) Approximately 4 weeks from time of order. Please allow up to an additional week (approximately 5 weeks) for prints 30×45 inches and larger.
  • Acrylic mount prints: Approximately 4 weeks from time of order. Please allow up to an additional week (approximately 5 weeks) for prints 30×45 inches and larger.

What is your guarantee?

Your purchase of any fine art print on archival papers, canvas, plaque, acrylic, or metal, includes our lifetime guarantee never to fade in color or print quality.

What if I buy a piece and then don’t like it?

Honestly, this has never happened. But that is not to say it can’t happen. Rest assured, we will be there to help. If you are not satisfied with any piece for any reason you may return it within 30 days for a full refund. That’s right, you can return a piece at any time within 30 days from date of order for a full refund. Our return/refund policy is straight forward. You may go here to begin the process.

What if my art is damaged when I receive it?
If you receive a piece and it was damaged during shipping from us to you we will immediately replace it at no cost to you. You will need to provide a picture of the damaged piece and in some cases may need to return the piece or cut out the bad section and return it. We will pay for any return shipping if this is necessary. We can not refund a purchase if the piece has been damaged after you receive it. You may go here to begin the process.

Fell free to use the contact form on this site to ask any question you may be curious about. I will do my best to answer any and all questions you may have.